Terms of service
Terms of Service
Overview
Welcome to Delvore! The terms "we", "us", "our", and "Delvore" refer to our store and company. Delvore operates this store and website, including all related information, content, features, tools, products, and services (the "Services").
By visiting or purchasing from our store, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our Services.
Section 1 - Access and Account
You must be at least the age of majority in your state or country to use this site and make purchases.
You agree to provide accurate, complete, and current information for all purchases and account activity. You are responsible for maintaining the confidentiality and security of your account credentials and for all activities that occur under your account.
We reserve the right to suspend or terminate your account if we suspect fraudulent activity or violation of these Terms.
Section 2 - Products
We strive to display product images and descriptions as accurately as possible. However, actual colors, patterns, and appearance may vary depending on your device's display settings and screen calibration.
We reserve the right to modify, limit quantities, or discontinue products at any time without notice.
All product descriptions, pricing, and availability are subject to change without notice.
Section 3 - Orders
Placing an order constitutes an offer to purchase. We reserve the right to accept, decline, or cancel any order at our discretion.
Orders may be cancelled within 2 hours of placement. Once your order enters fulfillment or has been handed to our carrier, cancellation is not possible. In such cases, you may request a return in accordance with our Return and Refund Policy.
All purchases are subject to our Return and Refund Policy and Shipping Policy.
Section 4 - Pricing and Billing
Prices displayed on our site are subject to change at any time without notice. We will charge the price displayed at the time of your order.
You agree to provide accurate billing and payment information. You authorize us to charge your payment method for all orders placed, including shipping and applicable taxes.
If a payment is declined or fails, your order will not be processed. We may attempt to charge your account multiple times if the initial charge fails.
Section 5 - Shipping and Delivery
All delivery times provided are estimates and are not guaranteed. Delivery timeframes begin after your order has been processed and shipped.
We are not responsible for delays caused by carriers, customs, weather, natural disasters, or external factors beyond our control.
Risk of loss transfers to you once your order is handed to the carrier. You are responsible for any loss or theft after the package is delivered to the address you provided. However, we will investigate carrier claims on your behalf if an issue arises.
For more details, please see our Shipping Policy.
Section 6 - Intellectual Property
All content on this site, including but not limited to logos, images, text, graphics, design elements, and product descriptions, is owned by Delvore or its licensors and is protected by international copyright and intellectual property laws.
You may not use, copy, reproduce, distribute, modify, or transmit any content without our prior written permission. Unauthorized use may result in legal action.
Section 7 - Third-Party Services and Links
Our site may contain links to third-party websites, services, or applications. We are not responsible for the content, accuracy, practices, or policies of these third parties.
Your use of third-party services is governed by their terms and privacy policies, not ours. We recommend reviewing those policies before providing any information.
Section 8 - Privacy
Your submission and use of personal information is governed by our Privacy Policy. Please review it to understand our data practices.
Section 9 - User Content and Reviews
If you submit reviews, feedback, comments, or other content to our site, you grant Delvore a worldwide, royalty-free license to use, modify, publish, and distribute that content in any format.
You agree not to submit unlawful, defamatory, abusive, obscene, or misleading content. You agree that any reviews you post are truthful and based on your actual experience with the product.
We reserve the right to remove or edit any user content that violates these Terms.
Section 10 - Errors and Inaccuracies
We make reasonable efforts to ensure accuracy of product descriptions, pricing, and availability. However, errors may occur.
We reserve the right to correct errors or inaccuracies in product information, pricing, or availability at any time without notice. If an order contains a significant pricing error, we may cancel it and offer a refund.
Section 11 - Prohibited Uses
You agree not to use this site for any unlawful purposes or in any way that violates applicable laws or regulations. Specifically, you agree not to:
- Violate any local, state, national, or international law or regulation
- Infringe upon any intellectual property rights
- Distribute malware, viruses, or harmful code
- Engage in fraud, hacking, or unauthorized access
- Interfere with or disrupt the normal functioning of our site or servers
- Harass, threaten, or abuse other users or our staff
- Scrape or automatically collect data without authorization
Section 12 - Termination
We may terminate or suspend your access to the Services at any time, with or without cause, and without prior notice if you violate these Terms or engage in prohibited conduct.
Upon termination, your right to use the Services immediately ceases. Any orders in progress will be processed according to our standard policies.
Section 13 - Disclaimer of Warranties
All products and services are provided "as is" and "as available" without any warranties of any kind, to the fullest extent permitted by law.
Delvore disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the site will be uninterrupted, error-free, or secure.
Section 14 - Limitation of Liability
To the fullest extent permitted by law, Delvore shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Services, even if we have been advised of the possibility of such damages.
Our total liability to you for any claim shall not exceed the amount you paid for the product that gave rise to the claim.
Section 15 - Indemnification
You agree to indemnify, defend, and hold harmless Delvore, WEISBERG LLP, and their respective affiliates, officers, directors, and employees from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your violation of these Terms
- Your misuse of the Services
- Your violation of any applicable law or third-party rights
- Your user content or submissions
Section 16 - Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. You irrevocably submit to the exclusive jurisdiction of the courts located in England and Wales.
Section 17 - Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it valid, or if that is not possible, it shall be severed. The remaining provisions shall remain in full force and effect.
Section 18 - Force Majeure
Delvore shall not be liable for any failure or delay in performing our obligations under these Terms caused by circumstances beyond our reasonable control, including but not limited to acts of God, war, natural disasters, pandemics, government actions, or supply chain disruptions.
Section 19 - Changes to Terms
We may update these Terms at any time without prior notice. The updated version will be posted on this page with an updated "Last Modified" date.
Your continued use of the Services after any changes constitutes your acceptance of the revised Terms.
Section 20 - Contact Information
Email: help@delvore.com | Phone: +1 585-541-1252
Hours: Monday – Sunday, 7:00 AM – 9:00 PM (EST) | Response time: 24–48 hours
Operator: WEISBERG LLP | Registration: OC456182
Address: 128 City Road, London, EC1V 2NX, United Kingdom
Instagram: @delvorenyc