Supplier and Fulfillment Disclosure

At Delvore, we believe in transparency about how we operate. This page explains our supplier relationships and fulfillment practices.

Our Fulfillment Model

Delvore operates as a curated fashion retailer using a dropshipping fulfillment model. This means:

  • We partner with carefully selected suppliers and manufacturers to fulfill customer orders.
  • When you place an order, it is forwarded to our supplier for processing and shipment.
  • Products are shipped directly from our suppliers' fulfillment centers to your delivery address.
  • We do not maintain physical inventory of products at our own warehouse.

Product Quality and Authenticity

All products sold through Delvore are:

  • Authentic: Sourced from authorized manufacturers and reputable suppliers.
  • New: All items are brand new, unused, and in original packaging unless otherwise specified.
  • Quality Assured: We work with vetted suppliers who maintain high quality standards.
  • Compliant: All products meet applicable safety and quality regulations for sale in the United States.

Supplier Partners

We work with trusted manufacturers and distributors located primarily in Asia (including but not limited to China, Vietnam, and India). Our suppliers are selected based on:

  • Product quality and consistency
  • Reliable shipping and fulfillment practices
  • Fair labor and manufacturing standards
  • Compliance with international trade regulations

We maintain ongoing relationships with our suppliers to ensure they continue to meet our standards.

Shipping and Delivery

Because products are shipped from our suppliers' locations:

  • Delivery times may vary depending on the supplier's location and current logistics conditions.
  • Tracking information is provided and updates as your package moves through the delivery network.
  • For more details about shipping, please see our Shipping Policy.

Product Responsibility

Delvore is fully responsible for:

  • Accuracy of product descriptions and images on our website
  • Pricing and promotional offers
  • Processing your order and payment securely
  • Customer service and support
  • Honoring our Return and Refund Policy

If you have issues with your order, product quality, or delivery, please contact Delvore directly at help@delvore.com. We are committed to resolving any problems.

Product Sourcing and Sustainability

We carefully curate our product selection to offer quality fashion at competitive prices. Our suppliers are chosen based on their ability to deliver consistent, high-quality items while maintaining fair labor practices and environmental responsibility.

Supplier Changes

We may change suppliers or manufacturers from time to time. However, this will not affect the quality, authenticity, or description of products listed on our site. If a supplier change occurs, product quality and specifications will remain the same.

Questions About Our Suppliers?

If you have questions about our fulfillment model, suppliers, or product sourcing, please contact us:

Email: help@delvore.com

Phone: +1 585-541-1252

Hours: Monday – Sunday, 7:00 AM – 9:00 PM (EST) | Response time: 24–48 hours