Shipping policy
At Delvore, we aim to deliver your order as quickly and reliably as possible.
Processing Time
Orders are processed within 1–3 business days (Monday–Friday, excluding US federal holidays).
Order Cut-Off Time: Orders placed before 5:00 PM (EST) are processed the same business day. Orders placed after this time will be processed the next business day.
During periods of high demand, processing may take up to 7 business days (Monday–Friday).
Shipping Time
Once your order has been processed and shipped, delivery typically takes 4–9 business days (Monday–Friday) depending on your location and carrier.
Estimated Total Delivery Time
5–12 business days (Monday–Friday) This includes both processing and shipping time.
Shipping Costs
- Orders under $75: Shipping fee of $3.86
- Orders $75 and above: Free shipping
Shipping Locations
We ship from multiple fulfillment centers depending on product availability, ensuring faster delivery times across the United States.
Shipping Destinations
We currently ship within the United States only.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package with the carrier.
Please allow 1–3 business days for tracking information to update after shipment. Tracking info updates automatically as your package moves through the carrier's network.
Shipping Delays
Delivery times are estimates and may vary due to external factors such as:
- Carrier delays or backlogs
- Weather conditions
- High demand periods
- Customs or logistics issues
If your order is significantly delayed beyond the estimated timeframe, please contact our support team and we will investigate the issue with the carrier on your behalf.
Incorrect Address Disclaimer
Please ensure all shipping details are correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If you need to change your address, contact us immediately before your order ships.
Lost or Stolen Packages
All orders are shipped with tracking. If your package is confirmed as lost or stolen in transit, we will investigate with the carrier on your behalf and work toward a resolution.
For high-value orders, we recommend purchasing shipping insurance through the carrier for additional protection.
Contact & Company Information
Email: help@delvore.com | Phone: +1 585-541-1252
Hours: Monday – Sunday, 7:00 AM – 9:00 PM (EST) | Response time: 24–48 hours
Operator: WEISBERG LLP | Registration: OC456182
Address: 128 City Road, London, EC1V 2NX, United Kingdom
Instagram: @delvorenyc