Your Privacy Choices

Your Privacy Choices

At Delvore, we respect your privacy and your right to make choices about how your personal information is used. This page explains your privacy rights and how to exercise them.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information: Request a copy of the data we hold about you.
  • Correct your information: Request that we fix inaccurate or incomplete data.
  • Delete your information: Request that we erase your personal data.
  • Receive your data: Request your information in a portable format.
  • Opt out of marketing: Stop receiving promotional emails and communications.
  • Opt out of targeted advertising: Limit how your data is used for personalized ads.

California Consumer Privacy Act (CCPA) Rights

If you are a California resident, you have specific rights under the CCPA, including:

  • Right to Know: You may request what personal information we collect, use, share, and sell.
  • Right to Delete: You may request deletion of personal information we have collected from you.
  • Right to Opt-Out of Sale or Sharing: You may opt out of the "sale" or "sharing" of your personal information.
  • Right to Correct: You may request correction of inaccurate personal information.
  • Right to Limit Use: You may limit our use of sensitive personal information.
  • Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

Note: Delvore does not sell or share personal information for targeted advertising in exchange for monetary or other valuable consideration. However, we do use analytics and advertising technologies that may constitute "sharing" under CCPA definitions.

How to Submit a Privacy Request

Step 1: Email Your Request

Send an email to help@delvore.com with the subject line: "Privacy Request"

Step 2: Specify Your Request Type

Clearly indicate which right you are exercising:

  • Access: "I request access to my personal information"
  • Correction: "I request correction of the following information: [details]"
  • Deletion: "I request deletion of my personal information"
  • Portability: "I request a copy of my data in a portable format"
  • Opt-Out: "I opt out of marketing communications"

Step 3: Provide Verification Information

To verify your identity, please provide:

  • Your full name
  • Email address associated with your account
  • Order number(s) (if applicable)
  • Any other information to help us verify your identity

Step 4: Response Timeline

We will respond to your request within 30 days or as required by applicable law. In some cases, we may need additional time or information to process your request.

Authorized Agent

You may authorize another person (an "authorized agent") to submit a privacy request on your behalf. If you do, we will require:

  • Written authorization from you authorizing the agent to act on your behalf
  • Proof of the agent's identity
  • Your identity verification

Opt Out of Marketing Communications

You can unsubscribe from marketing emails at any time by:

  • Clicking the "Unsubscribe" link at the bottom of any email from us, OR
  • Emailing help@delvore.com with the subject line "Unsubscribe"

We will process your opt-out within 10 business days.

Do Not Track (DNT) Signals

Some browsers and devices allow you to send "Do Not Track" signals. While we take your privacy seriously, we do not currently respond to DNT signals in the way some regulations may require.

However, we do honor the Global Privacy Control (GPC) opt-out preference signal. If you enable GPC on your browser, we will treat it as a request to opt out of certain data uses.

Cookies and Tracking

You can manage cookies and tracking technologies through:

Contact Us

If you have questions about your privacy rights or need assistance, please contact us:

Email: help@delvore.com (use subject line "Privacy Request")

Phone: +1 585-541-1252

Hours: Monday – Sunday, 7:00 AM – 9:00 PM (EST) | Response time: 24–48 hours

Address: 128 City Road, London, EC1V 2NX, United Kingdom

Learn More

For more information about how we collect and use your data, please review our Privacy Policy.